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Fast Reels Australia

Privacy Policy

Fast Reels Australia

Your Privacy Matters

Last updated: 8/4/2025

This Privacy Policy explains how Fast Reels Australia collects, uses, and protects your personal information when you use our online lottery platform.

1. Information We Collect

Personal Information:

  • Name, date of birth, and contact details
  • Address and identification documents
  • Payment and banking information
  • Gaming activity and transaction history

Technical Information:

  • IP address and device information
  • Browser type and operating system
  • Usage patterns and preferences
  • Cookies and similar technologies
2. How We Use Your Information

We use your information to:

  • Provide and maintain our gaming services
  • Process transactions and prize payments
  • Verify your identity and age
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure platform security
  • Provide customer support
  • Send important account notifications
3. Information Sharing

We may share your information with:

  • Regulatory authorities (VGCCC) as required
  • Payment processors for transaction processing
  • Identity verification services
  • Legal authorities when required by law
  • Service providers under strict confidentiality agreements

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We protect your information through:

  • 256-bit SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee training on data protection
  • Multi-factor authentication systems
5. Your Rights

Under Australian Privacy Law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Privacy Commissioner
6. Cookies and Tracking

We use cookies to:

  • Remember your login preferences
  • Analyze website usage and performance
  • Provide personalized experiences
  • Ensure platform security

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information:

  • For as long as your account is active
  • As required by Australian gaming regulations
  • For 7 years after account closure for compliance purposes
  • Until you request deletion (where legally permissible)
8. Contact Us

For privacy-related questions or requests:

Privacy Officer

Fast Reels Australia

Level 3, 12 Shelley Street

Richmond, Victoria 3121, Australia

Email: privacy@fastreelsau.com

Phone: 1800 REELS AU